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Author Topic: Help: drive detection error when populating  (Read 1543 times)
landerson
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« on: October 27, 2006, 11:42:23 AM »

Hey all, I flashed my mates Hitachi a while back and all was good. Recently though he told me the comp was not turning on and instead he was getting flashing red lights.

I said I'd have a look and I am now trying to get it recognised in windows. I get it to show in device manager as:

HL-DT-ST DVD-ROM GDR3120L SCSI CdRom Device

I have done the usual and gone to properties populate but get this error message:

Volume information for this disk cannot be found. This may happen if the disk is a 1394 or a USB device on a windows 2000 machine

Anyone got any ideas, or is it buggered? I'm using a VIA 6421L SATA crad and have done a couple with it in the past.

Cheers guys, I need some help as I have run out of ideas!

Lee
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landerson
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« Reply #1 on: October 30, 2006, 04:02:50 AM »

No ideas? no-one had this problem before?

Cheers
Lee
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landerson
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« Reply #2 on: October 31, 2006, 05:38:21 PM »

OK guys done a bit of reading and came across this:


To fix this you're going to need to go into the regestry and delete a few things... make a backup first.

Here's how:

1. start regedit: start>run>type "Regedt32.exe"

2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. Highlight the "UpperFilters" value and click delete.

4. Highlight the "LowerFilters" value and click delete.

5. Exit the regestry editor and restart your computer.


I've tried this to no joy, but I am starting to think it my comp and not the drive. The post I saw the above on mentioned that InCD and cause this error. I've updated nero since my last flash so do you think this could be the problem?

Any ideas?

Lee
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landerson
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« Reply #3 on: November 11, 2006, 05:57:50 PM »

OK guys, after much messing around, installing and uninstalling stuff, guess what it was......................HuhHuhHuhHuhHuh??

The bloody SATA lead!!!! Used a new one and it worked fine!

Hope this helps others in the future

Cheers
Lee
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abdog91
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« Reply #4 on: November 15, 2006, 02:22:16 AM »

i had the same problem as you guys.  I found a guided help file on microsoft's website that does the deleting of the upper filters and lower filters for you.  I have had no problems after running this.  The website is http://support.microsoft.com/kb/314060/en-us.  Enjoy!
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